About KaiViti Divers at Wananavu Beach Resort in Fiji:
Dear Wananvu Beach Resort Ben and Rachael, Tony Wiley and Reed Nescher,
Kai Viti divers is trying to charge another $2503.85 USA dollors today Jan 6 tuesday. My credit card called me thinking it was fradulant. I had to put a block on my card and they are sending me another card.
I am sorry that all of us are having trouble with this individual who is running Kai Viti divers to corruption.
Ben and Rachael of Wananavu, I did tell Wells fargo that the charges . $1767.38 Kaiviti is acceptable $1598.79 Wananavu was signed and authorized by me $357.09 Wananavu was signed and approved by me
$337.24 was not approved by me and it was dropped.
Wells Fargo might contact Ben and Rachael at Wananvu because of all the confusion. however Wells fargo wrote me about $357.09 because it was 1 day apart from the $337.24. The $357.09 is correct and was approved by me Cynthia Bower.
Bless you all ,
Cynthia Bower
This is an Email I just received a few minutes ago! I have been holding out writing about this, but the thing seems to be coming to a head! So here I go:
For our second week in Fiji I wanted to do more Bligh Water diving and try something different to photograph and write about and it looks like I have it! I was at DEMA and went to thee Fiji section of the show and stopped at the Wananavu Booth and talked to a woman named Julie who talked about her 12 years building the "Operation" and we (Our fault?) assumed she was talking about the Resort and Dive operation since she was telling use "She" had space at the resort and on the boat!
I came home and went on the web site at Wananavu.com and went to the Dive and Stay package offered and it was cited as:
Kai Viti Divers ROOM TYPE 5 NIGHT 6 TANK 7 NIGHT 10 TANK Per Person
Per Person Garden view Bure F$1395 F$2060 Oceanview Bure F$1495 F$2160 Beachfront Bure F$1595 F$2260 Deluxe Honeymoon F$1945 F$2510 Rates are exclusive of Fiji 12.5% VAT and 5% Hotel Turnover Tax All rates valid to 31 March 2009. Web site:Snorkeling trips, Scuba Diving, Live Corals, Fijian Massage - Wananavu
So I contacted my friend Tony Wiley and told him to look and contact her to make arrangements so we could be picked up at Pacific Harbor and taken to Wananavu Beach Resort on December 6th. Some of us were going for different times and under different packages and Julie told Tony "We would work out the diving arrangement once we arrived. She had her Office manager contact us at Beqa Lagoon to get our Card numbers and settle the outstanding issues
We were picked up by, what we found out later was the resort (Wananavu Beach Resort) and delivered in great style by a friendly driver. The resort was top notch, friendly, clean, great food, and well appointed! We started the diving the next morning by setting my cameras out for the Dive Boys to pick up and take to the boat!
The diving was top notch and the Dive Masters were some of the best! We learned that one of their boats was down and under major repair! Tony would dive one day and the Bowers were thinking about one week while I was there for one week. I knew I was going to do an extra day of diving and two or more three tank days! One of the reason the diving was "To be determined" as Julie stated.
Things started to go bad when the Bowers decided to stay an extra 5 days and emailed Julie for rates! The rates were as posted on the web, but I was asked to go to the Dive Shop to settle my bill! I assumed it was for the extra day of diving and the two three tanks days! Well I was told that my card was charged 2562 fijian and that did not include DIVING!!!! They wanted another 1300.00 fijian for the diving!!! And "Tell the rest of my group, they owe as well"!!! I asked why mine was so much more and was told the package didn't included diving and I had to pay for a single room"!!! I never asked for one and the Resort was only 1/3 full!
I told her she got all she was going to get from me or the others! We went to Ben the manager of the resort who told us not to worry and didn't know what she was doing! The Web price was good and gave free upgrades to us for the hassle!
When I got back Julie is now demanding 4200 us dollars from us! And as you can read from the email above is willing to commit a crime to get money she feels she is owed! I have been patient, but I won't stand for this kind of treatment for me or anyone else! The resort is some place I will return to, but I hope Julie will have sold her interest in the dive operation! She has handled this very badly, but I want to see if anyone else here has had similar experiences?
And the Moral of the story is pay for the package through the resort and don't deal with KaiViti Divers! Know before you go and that is why I am posting this story here!
Julie I hope it is worth it to you! You're taking on Papa Bear!
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